Collection: return policy

We have a 5 days  return policy, which means you have 5 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, , and in its original packaging.

All returns on undamaged items that do not want an exchange will receive a credit note to the value of the item returned.

Only damaged items and quality issue items will get a full refund once approved.

With a note with your name and order number and reason for return. Items must not of been washed. The items must not be stained, have make up marks or be smelling of any bad odours, including tobacco smoke, as a refund will NOT be given.

To start a return, you can contact us at taliasassyclassy@gmail.com Please note that returns will need to be sent to the following address: talia boutique 52 rennington gateshead tyne and wear ne10 8sh 


Please note that the delivery charge for sending items back is non refundable. Only Damaged items will have the returns postage refunded.
You can always contact us for any return question at taliasassyclassy@gmail.com

We recommend that all items that are returned to us, are via a trackable service and that you keep the receipt until you have received confirmation that we have received them. Please speak with your representative regarding all returns. Alternatively please email taliasassyclassy@gmail.com

Allow 3-5 working days for refund to be paid back into your account

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 5 days have passed since we’ve approved your return, please contact us at taliasassyclassy@gmail.com